Stop losing customers to voicemail.
The AI receptionist that answers every call and website chat in your business's voice, takes the details and sends you the lead. Day and night. Live the same day.
For stores, agencies, clinics, trades, real estate. Any business with a phone.
From $249 a month · Month to month · 7-day money-back guarantee
Live Demo
Talk to an AI that knows your entire store
Pick a business to call:
No signup · 60 second demo · Real AI
One caller, one night
One AI. Three jobs. Online store — watched from the other side too
Job 1 of 3 · It answers
1:20 AM. Where is order #1048?
Maya answers with the store’s own policies, at hours your team isn’t awake.
Job 2 of 3 · It locks it in
The return is on the record.
Status logged, shopper saved. You touched nothing.
Order #1048 — return loggedShopper saved — Sam AlvarezSummary emailed — 1:22 AMJob 3 of 3 · It calls back
The carts that never checked out.
Follow-ups are coming, and every one waits for your OK.
Nothing goes out without your OK.
Home services Follow-up calls to your leads Live
Online store Follow-ups for your store Coming soon
The whole day
A day you didn’t work.
Calls, chats, orders and follow-ups, handled while you ran the business.
Call · 1:20 AM
Hi, where is my order #1048?
Shipped today — tracking sent. Need a return? I can start it.
Answering…AnsweredShopper saved to your contact list
Order #1048 · on the record
StatusReturn path sent
ShopperSam Alvarez
SavedContact list
Summary emailed to you
Follow-ups · your OK first
Follow-ups for stores Coming soon
Activity · example day
Call answered · water heater repair
Text · confirm today’s appointment
Website chat · asks about Saturday delivery
Order #1048 · where is my package?
Call answered · quote request
Follow-up call · the quote that didn’t book
Example day · Both worlds, one employee
2:00 AM — “My water heater burst!”
Alex answers, takes the address, holds the morning slot.
Answering…AnsweredSame night, same employee:
8:00 AM booked · contact saved · summary sent.
Whatever you sell.
Same employee. Same desk, same morning summary.
The whole day
A day you didn’t work.
Calls, chats, orders and follow-ups, handled while you ran the business.
Activity Example day
Whatever you sell. Same employee.
One system, not just a phone line.
Every way customers reach you, answered from one business profile.
- Phone callsLive
- Website chatLive, with a call button
- Text messagesStarts after carrier approval
- Store supportShopify, in development
Your business profile
- Hours
- Services
- Prices
- Policies
- 1Sign up
- 2Add your business details
- 3Forward your number
Live the same day.
Pick a plan
Three plans. Month to month.
One customer you would have missed pays for a good part of your month.
Cancel anytime · Unused credits roll over
🎙️ Visitors can call your AI straight from your website — one line of code, no phone required. Included on all plans.
Single-Location Operators
Essential
Your AI answers every call. You focus on the work.
About 330 calls a month
10,000 Vinoy Credits included, based on 3-minute calls. Need more? Top up any time: 500 credits for $49, 1,500 for $129, or 5,000 for $397.
- AI answers every inbound call 24/7
- Website chat and call button
- Every call logged and summarized, with a contact list you can export
- Booking requests land in the call summary, with the caller saved to your contacts for your team to confirm
7-day money-back guarantee on your first payment — available if you've used less than 20% of your plan's included credits.
Growing Businesses
Growth
Books appointments straight into your calendar and keeps your CRM current.
About 500 calls a month
15,000 Vinoy Credits included, based on 3-minute calls. Need more? Top up any time: 500 credits for $49, 1,500 for $129, or 5,000 for $397.
- Everything in Essential, plus:
- Direct booking via Cal.com — booking links for Calendly, Acuity & Google Calendar
- Your AI updates your CRM automatically — new leads and notes appear the moment a call ends
- Multi-location ready (configured during setup)
7-day money-back guarantee on your first payment — available if you've used less than 20% of your plan's included credits.
Revenue-Focused Operators
Revenue
Follows up with people who contacted you, with your approval. Handles objections.
About 830 calls a month
25,000 Vinoy Credits included, based on 3-minute calls. Need more? Top up any time: 500 credits for $49, 1,500 for $129, or 5,000 for $397.
- Everything in Growth, plus:
- Follow-up calls to people who contacted you — consent rules apply and you approve before they go out
- Missed-call and warm-lead follow-up suggestions for you to approve
- Handles price objections — "You're too expensive", "I need to think about it"
- Multi-location ready (configured during setup)
7-day money-back guarantee on your first payment — available if you've used less than 20% of your plan's included credits.
A full-time receptionist means a salary, benefits and sick days. VinoyOS starts at $249/mo and answers around the clock.
VinoyOS Apex — the Operator: reminders, follow-ups and review requests run for you, with every action explained and measured against a comparison group. Founding member: $1,897/mo for the first 20 businesses. Reserve your founding spot →
Running 10+ locations? Custom pricing, pooled credits, and BYOC support. Schedule a consultation →
Questions owners ask
Short answers, no sales talk.
Every call is logged and summarized in your dashboard, so you can see exactly what was said and tell your AI the right answer. Follow-ups to leads wait for your approval by default, so nothing goes out to a customer without your OK.
Yes. Month-to-month, no contracts. Cancel from your dashboard with one click and your AI keeps working until the end of the period you paid for. 7-day money-back guarantee on your first payment if you've used less than 20% of your plan's included credits. After you cancel we keep your data for 30 days so you can come back or export it.
Yes, if your customers call or chat. VinoyOS works for stores, agencies, clinics, trades, real estate and more. It starts from a template for 30+ business types, then learns your own services, prices and hours. It is not a generic bot.
Your AI recognizes when someone asks for a person. If you've added a transfer number it connects them to you or your team; if not, it takes a message and tells you right away.
You get a new AI phone number. Forward your existing number to it whenever you're ready — takes 30 seconds in your carrier settings. You can run both in parallel.
Phone calls and website chat start the day you sign up. Text messages start once the carriers approve your business. We handle the registration for you, and we cannot promise a timeline because carriers decide it.
Your data is encrypted in transit (TLS) and at rest by our infrastructure providers. Your business's calls and customer details are never used to train public AI models. Export your data any time from your dashboard.